English Blacksmith aims to provide the largest choice of top quality hand forged handles and knobs on the Internet at the lowest prices. To keep us on our toes, and our competitors on the back foot we offer the English Blacksmith Price Match Promise. It's your guarantee that you're always paying the very best price.

How does it work?

It's simple. We're so confident that we're offering you a fantastic deal, we'll refund the difference if you find the same product or service cheaper on any other UK website within 7 days of your purchase.

How to go about getting a price match and terms and conditions for doing so.

To request a price match refund, just email: including: the name of the website where the product is cheaper, and a telephone number, address, website, and email if available. We will review the details and reply to you via email within 1 business day. You may also contact us for a price match prior to placing your order.

Upon our acceptance of your refund request, please allow 14 days for delivery of your refund which will be credited as a second transaction on your credit or debit card. The time taken for the refund to appear on your credit or debit card statement varies so the amount may not show on your next statement.

Please note: to avoid potential abuse and to enable us to honour our price-match refund guarantee to genuine customers, the acceptance of all refund requests is ultimately at the discretion of English Blacksmith, who will at all times act reasonably and in good faith.

Terms and Conditions

You are eligible for a price-match refund if your request meets the following conditions:

• The English Blacksmith refund guarantee applies only to internet retailers that have the identical product and/or good in stock or service immediately available and the product, good and/or service is priced accurately.

• Price match requests must be submitted within 24 hours from the time of purchase online at the website, www.English Blacksmith.

• Please note, we do not offer the price match guarantee on samples as the administrative and restocking costs are already high.

• To qualify, we must be satisfied that both products are identical, and sourced from the same originating manufacturer.

When requesting a price match, please be aware that prices will be compared on the following criteria:

• Prices are compared on product price where comparisons include the product plus handling and delivery charges when calculating the competitor's total price.

• The English Blacksmith refund guarantee does not apply when you use coupons, promotional offers or product-bundle pricing on the order.

• The English Blacksmith refund guarantee is limited to up to 24 hours of confirmation of the sale of the relevant product, goods or service and must be delivered to the same address.

• The English Blacksmith refund guarantee does not apply to any English Blacksmith sale items.

• The English Blacksmith refund guarantee does not include any purchases made through auctions.

• The English Blacksmith refund guarantee is subject to change at any time and is only available to purchases made in the United Kingdom.